The health and well-being of
our customers, employees
and communities remain
our highest priority.
Ensuring we can continue to support, and provide the help you need today, is a key priority for our team. We know that many of you, along with millions of other Canadians, may be facing financial hardships as a result of the evolving COVID-19 situation. In order to best help you manage through these trying times, we have developed a Customer Assistance Program designed to provide solutions that meet your unique needs.
There are several tools within our Customer Assistance Program designed to help you manage through your unique situation. If you are looking for help, please know we are here for you. Call your representative and we will help you find an option that meets your needs.
Protection Plans
If you chose to enroll under a Loan Protection Plan when you obtained your loan, you may be eligible for benefits in the event of injury or sickness, involuntary unemployment, critical illness, or death.
Payment Deferrals
If you need to temporarily defer a payment to provide you with some immediate financial relief, we can help. Contact your representative for details.
Term Extension
If you are looking for help to reduce the amount of your payments, extending the term of your loan may help you reduce the amount of your payments to better fit your current budget.